Armor of God Bookmark
Custom Bookmarks Terms of Use

www.armorofgodbookmark.com

Payment/Ordering
For the convenience of our customers we use paypal as the method of payment.

Shipping
Orders received for our Generic Bookmarks by 2:00PM Pacific (5:00PM Eastern) on working days monday through thursday will for usually ship out the next day or two days if it is in stock. Orders received on fridays will continue to be processed on the following monday.For personalized bookmarks, see paragraph below.

Orders received for our Personalized Bookmarks must also include the proper spelling and color of desired bookmark before we can process the order. Then it takes two to three business days (mon-fri) to make the bookmark.

Estimated Delivery Time:

Approximate time for shipping is:
Generic Bookmarks: 3 to 7 business days
Personalized Bookmarks need 2 to 3 business days to make, then it is shipped

Returns
Custom Bookmarks will assist you in the event of a necessary product return, bearing consideration of the following guidelines:

Incorrect Products
If we have sent you an incorrect product by mistake, we will replace it with the correct product at no cost to you.

Email us for replacement instructions immediately upon receipt. It is necessary to e-mail armor@custombookmarksdirect.com within 7 days after your product arrives.

Defective Products
If the product is defective, you can return it to us for replacement or refund within 21 days. You must return the product to us within the above timeframe.Custom Bookmarks will replace the product with the same, exact product only. In the event that an item is no longer available, we will replace it with a comparable item of equal or greater value. We test all defective products, any products that are found to be not defective will be sent back to the customer.

The customer is solely responsible for shipping a product back to Custom Bookmarks. The customer is responsible for all return shipping charges. Similar to a walk-in retail store, they will not send someone to pick up your product or reimburse you for any transportation costs. The customer also agrees to take responsibility for any lost packages sent back to Custom Bookmarks that are not insured. Please contact us with any questions or concerns in advance.

All merchandise should be returned to:

Custom Bookmarks
40029 Catalina Place
Fremont, CA 94539

Upon receipt of the returned merchandise in accordance with these guidelines, your exchange request will be processed for a new product or credit will be issued to your charge account or a refund may be sent to you by mail.


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